The Z Group Solutions LLC

Creating Solutions that Start At Borrower Contact

Private Label Online Portal

We'll let you in on a little secret: the home retention process doesn't begin at the fulfillment of a workout - it begins when the borrower makes contact with the Servicer. The Z Calc™ Borrower Portal not only addresses the issue of "Customer Experience," but additionally functions as a dynamic interactive interface that reduces excess time and resources for the ingestion of borrower data.

The Home Retention Center is a secure white label site that allows us to create a portal that fits in seamlessly with your brand
Easily embedded into any company's interface while avoiding IT backlog
Single interface ensures easy borrower interaction
Dynamic forms; ask questions only pertinent to the borrower
Online upload, data capture, document submittal, and electronic signature capabilities
Completely customizable to client preference

All these items can prevent current problems such as snail mail, human error in filling out forms and excessive expenses associated with servicer manual input of borrower information required for the “fulfillment” of the workout. We have eliminated the need for unnecessary printing, mailing, faxing, and other issues that delay the loan workout process. Our process creates a superior customer experience, vastly reducing expenses as well as the processing time for the workout from the standard processing time of months down to only a few days.

Status Tracking for your Borrowers

The Z Calc™ Borrower Portal automatically gives every borrower the ability to track the status of their application, including supplemental documents under QC review.

Eliminate miscommunications, frustration, and excessive phone calls in your customer support by inviting the borrower to follow along in the application process.

Schedule a Demo

Emphasizing 'Quality' in Quality Control

Built With Home Retention In Mind

To put it simply, we've created the Goldilocks of Quality Control. Yes, you read that right. By streamlining the QC process with a user friendly platform, our services ensure that every box gets checked without the overkill of your standard underwriting system.

The Z Calc™ QC Digital Platform is designed to compliment our borrower portal by directly linking borrower document submissions and applications to the online platform, ensuring the easy transfer of data for review. To take things a step further, we've linked our QC to the borrower's status tracker -easily notifying the borrower of any missing, or incomplete documents, and allowing the borrower to follow along.

With the click of a button, QC review is able to decide from the following document status selection:

Complete
Data Variance (with variance specification)
Incomplete
Missing Documents
Missing Information on Document
Other
Not Applicable

For Every Loan, We Have A Solution

Set Up For Success

The Z Calc™ is writing the future of Home Loan Retention services. Gone are the days of paper, multiple forms, and manual processing of various loan modification programs. In addition to drastically outperforming traditional manual input, Z Calc™ conforms to all program modification requirements. This includes:

Every loan covered by the CARES Act
FHA Loans
Non-GSE Loans
Ginnie Mae Loans
VA Loans
USDA Loans
HELOC
Special Case Loans requiring modified or specific parameters

Z Calc™ gives the Investor or Servicer the ability to process individual case information in a single order entry, or in bulk/batch file uploads for processing.

All Solutions include a robust Business Intelligence Engine allowing in depth Data Analytics and reporting.

Z Calc™ Product Suite

Writing the future of home retention services

Engagement Zone

Fulfillment Zone

Fulfillment Zone

Fulfillment Zone

Fulfillment Zone

Fulfillment Zone

Creating Solutions that Start At Borrower Contact

Private Label Online Portal

Status Tracking for your Borrowers

Emphasizing 'Quality' in Quality Control

Built With Home Retention In Mind

For Every Loan, We Have A Solution

Set Up For Success

Press Room

Z Calc™ Product Suite

Writing the future of home retention services

Engagement Zone

Fulfillment Zone

Fulfillment Zone

Fulfillment Zone

Fulfillment Zone

Fulfillment Zone

Creating Solutions that Start At Borrower Contact

Private Label Online Portal

Status Tracking for your Borrowers

Emphasizing 'Quality' in Quality Control

Built With Home Retention In Mind

For Every Loan, We Have A Solution

Set Up For Success

Press Room

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